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What You're Going to Do:
Working cross-functionally to improve our service offering and streamline procedures, you will be at the forefront of promoting commercial and operational excellence across our major accounts. Working together with the operations, tech, product, and commercial teams, you will spearhead initiatives to streamline difficult problems and provide our merchants and their clients with an exceptional experience.
Among your duties will be:
. driving operational excellence and an unparalleled merchant experience in Sweden as the leader of the Merchant Success Team.
. using Instabee's advantages over rivals, proactively finding areas for development, and monitoring commercial and operational success through data analysis.
. Improving Instabee-merchant communication channels to shorten lead times and improve our product.
. forming alliances with merchants by attending important meetings to support customized, effective solutions and confirm improvement assumptions.
. assisting with new sales and implementations by organizing integration and operational setups to guarantee successful launches and by providing strategic insights during negotiations.
. providing data-driven analytics support to Key Account Managers (KAMs) so they can better service existing accounts.
Concerning You:
We are seeking a proactive, goal-oriented professional that isn't scared to question the current quo and thrives in changing surroundings. You have a talent for transforming complicated data into understandable, useful insights and are organized, inquisitive, and self-sufficient. This is the position for you if you are eager to have a real influence in a field that is experiencing rapid expansion and fierce competition.
We are looking for a bright, driven person who enjoys working in hectic settings. You're passionate about innovation, have an excellent eye for detail, and are a born problem solver. Although you feel at ease working alone, you also like working with a varied group of people to accomplish common objectives. We encourage you to apply if you're keen to contribute significantly to a rapidly expanding field.
Additional Information About You:
. a college degree in engineering, business, finance, or a similar discipline.
. two to five years of experience in growth management, commercial/operational excellence, or management consulting.
. Experience managing groups that have achieved success
. Excellent problem-solving abilities with an emphasis on lasting progress and significant fixes.
. Outstanding communication and presenting skills to motivate and persuade.
. shown ability to autonomously manage cross-functional initiatives with quantifiable results.
. A business-minded approach and a desire to improve the merchant and consumer journey.
. a keen interest in operations and logistics, preferably with prior experience streamlining logistics.
What we provide:
. We can guarantee that you will face challenges, grow as a professional, and have the chance to collaborate with genuinely remarkable and capable coworkers. This is the place for you if you enjoy change and want to establish new procedures and methods of operation!
. Naturally, we have all the required and customary advantages in place, but we can additionally provide:
. The Sky-High Office offers a 360-degree view of Stockholm and is modern and recently refurbished.
. We have a full floor dedicated to our animal companions, so feel free to bring your dog to work!
. Rooftop Fridays: Enjoy the greatest views in town while relaxing at our Friday rooftop bar.
Ping pong, Shuffleboard, Foosball, and even a Karaoke Room are available for your free time.
Flexible Hours: A hybrid arrangement that allows your working hours to change to fit your schedule.
Six months of parental pay: Take time off from work to give the finest care possible
give affection to your child.
A Day Off on Your Birthday: Since we love to celebrate, take advantage of a day off every year to make the most of your birthday!
Personality tests administered by Alva Labs and background checks that examine prior public criminal histories are part of this hiring procedure. The end outcome is discreetly managed public information. In Sweden, this is required for all hiring procedures.