At Alfa Laval, we consistently go above and beyond to meet the most difficult obstacles. Accelerating success for our clients, people, and the environment is what motivates us. That is something you can only accomplish with committed individuals who are inquisitive. Ingenuity is the source of creative ideas. Furthermore, innovation propels advancement. You flourish as a team member in our genuinely inclusive and varied work environment, which is built on empowerment and compassion. To change things, you are here. continually constructing future-facing bridges with sustainable solutions that address the most pressing issues facing our world. improving the state of the globe. Each and every day.
About the job:
The Lund site's hands-on, on-site IT support specialist will be the IT On-site Support Specialist. You will also help out on our site in Staffanstorp when needed. You will help and support users on local site, and act as the local extension to our central IT organization.
Key tasks include:
Provide on-site support on a variety of devices, systems and technologies. Troubleshoot complex hardware and software issues. Hardware and software installation and configuration for PCs and clients. Handle hardware recycling and deliveries in accordance with Alfa Laval procedures and guidelines. Work together with the global service desk and other central IT teams to resolve tickets and issues. Produce and update excellent knowledge articles and other pertinent documentation. Respect the IT support rules and procedures of Alfa Laval. Make sure that central policies are followed while handling switches, patch panels, and cabinets. assistance with digital tools and technology linked to meeting rooms at the location, as well as helping to set up virtual conferences. Participate in small local projects. Ad hoc assignments. This position is accountable to Alfa Laval Technologies AB's (site Lund) site IT on-site support manager. Who you are:
We think you are an inquisitive individual who enjoys interacting with end users. You accept responsibility and have a servant mentality. You manage and complete your work with attention to quality in a timely manner. You speak English and Swedish with ease, and you have at least two years of prior experience providing IT-related help. Meritorious knowledge: Exchange administration center experience; familiarity with Microsoft Teams rooms. Please contact Pontus Sandell, the IT On-site Support Manager, at +46(0)709 998 331 for additional information.
Union Data:
Johan Ranhög, +46 730 576 410, Akademikerföreningen Unionen Bror Garcia Lantz +46 709 366 985 Stefan Sandell, +46 709 787 364, Ledarna Johnny Hultén, +46709 366 517, IF Metall Kindly submit your application by March 15, 2024, at the latest. Please be aware that mail-in applications will not be considered.
