Description:
FactSet offers open, accessible information and application services for more than 170,000 finance professionals globally. These solutions give investors quick access to financial data and analytics, which they use to make critical investment decisions, whenever and wherever they are. We offer our employees the opportunity to bring their complete selves to work, participate, be heard, contribute, and develop as a globally inclusive community bound by the FactSet culture of going above and beyond for one another.
Your Impact:
In addition to being essential to boosting product uptake and usage and lowering client cancellations, Client Solutions Associates are also at the heart of FactSet's value offering. Establishing product-based workflows will encourage high user adoption, facilitate seamless user onboarding with the provision of appropriate training, and foster deep client relationships through the development of client-focused processes and solutions. Associates function as a client advocate to Product Development by gathering insightful input on products. By offering outstanding customer service, you establish yourself as a reliable resource for your clients on FactSet and contribute to maintaining FactSet's stellar reputation for first-rate client assistance.
What You’ll Do?
You will create personal relationships with financial sector professionals through one-on-one engagement, gain insight into their processes, and come up with innovative ideas to enhance their research and analysis. After completing the course, you will be able to integrate your knowledge of technology, finance, and the FactSet system to. In order to develop solutions utilising FactSet products, collaborate with clients to comprehend their investment and business processes.
Assist with FactSet applications and develop unique FactSet screens, models, and automated procedures. Arrange and oversee product trainings at training seminars and in client offices. With their work with different clients and growing financial market knowledge, Client Solutions Associates develop into adaptable entrepreneurs. They don't offer financial guidance or handle management consulting tasks.
What We’re Looking For?
Strong interests in finance and/or fintech, a client-centric mentality, and a willingness to work across departments to develop original and creative solutions are characteristics of client solutions associates.
Other Experience:
Expertise or a willingness to work with clients in a support capacity.
Ability to pick up and use new technologies with ease.
Excellent communication skills both in writing and speaking.
Proficiency in at least one Scandinavian language and English.
The capacity to form bonds and collaborate in groups.
Strong ability to analyse and solve problems.
Strong Excel abilities and Microsoft Office understanding.
October 2024: Bachelor's degree awarded.
What’s In It For You?
The chance to join an expanding company with over 40 years of successful track record, composed of intelligent, creative minds that appreciate teamwork and welcome your fresh ideas. a 6-month foundational training program that sets you up for long-term professional success with FactSet by providing you with a solid understanding of the company's operations and its clientele. You will have the freedom and confidence necessary to establish yourself as a part of our client-facing team, help our clients succeed, and directly influence FactSet's operations. Career progression planning and a focus on professional growth, along with designated time each month for online learning seminars, and networking.
An organisation that promotes intramural sports, volunteerism. groups for business resources. intended to foster an environment that is welcoming to everybody.
Go here to find out more about our advantages!
Company Overview:
Offering comprehensive financial data, industry-leading services, and analytical tools to the corporate and investing communities, FactSet Research Systems Inc. is a global provider. More than 170,000 users benefit from FactSet's excellent content, analytics, and adaptable technology as a publicly traded firm (NYSE:FDS | NASDAQ:FDS) that was recently included in the S&P 500 index. Portfolio managers, investment bankers, risk and performance analysts, wealth advisers, and corporate clients are just a few of the financial professionals that the organisation has been serving for more than 40 years. With industry-leading assistance from devoted specialists, workflow solutions throughout the portfolio lifecycle, and educated insights, FactSet gives our clients the edge to outperform. Diversity in opinion, background, and viewpoint is something we at FactSet value.
We are dedicated to upending discrimination and an open hiring procedure. Employment consideration will be extended to all eligible candidates, irrespective of their age, citizenship, marital status, disability, gender identity, ancestry, sex, national origin, sexual orientation, or status as veterans. FactSet is an E-Verify participant.