About the job

About this opportunity!

We are now looking for Application Support Engineer (Mobile financial services) who will be responsible for the smooth level 1 operations of Mobile money solution deployed with our customer. Ensure timely identification of faults/Issues and recommendation of fixes and provide his valuable insight to solution to problems. Be proactive based on statistical methods to predict and plug potential issues.

What You Will Do

 

• Alarm monitoring
• Statistic monitoring
• Reporting
• Automation of processes
• Fix and patch handling
• Collaborating closely with customer and level 2 for communicating faults, planning fixes
• Emergency and On Call handling
  
   

You will bring 

 

• Bachelor level, in engineering (IT, Telecom, Electrical) or
• Up to 1 year experience preferable in software development/IT sector in Banking operations/Equivalent Mobile money experience.
• Software development experience
• Knowledge of Managed Service telecom operations practice
• Experience sharing and collaboration skills
• Good interpersonal skills
• Proficient in spoken and written English
• Delivering results & meeting customer expectations
• Excellent problem analysis and solving skills,
• Crafting & innovating
• Applying expertise & technology
  
   

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Pakistan (PK) || Pakistan : Federal : Islamabad

Req ID: 736582