Job Description
Overview
With more than 10 million active users, the DocMorris healthcare platform is a wholly-owned subsidiary of the Swiss company DocMorris AG, which reported external revenues of 1,081.6 million euros in the German division in 2022. The platform encompasses all aspects of digital holistic healthcare, from prescription guidance and the necessary medications, health products, or digital solutions to diagnoses made during an online doctor visit. The DocMorris healthcare platform is the industry leader in online pharmacies and a top provider of telemedicine and prescription process health technology solutions. Customers can easily access all healthcare services in one place with DocMorris.
Your Tasks
Your role: You will take on the professional and disciplinary supervision of the Partner Support team as Head of Partner Management (m/f/d) in the Marketplace business unit. With full responsibility for the P&L of these partners, your main focus is on the strategic development and support of our Marketplace partners.
Tasks:
Development of the leadership of the Partner Management team
Formulation, organization, and implementation of market expansion plans for the product portfolio and partner base
Technical integration and optimization of the fulfillment process
Monitoring and control of partners' operational and commercial performance and creating opportunities for strategic growth
Establishment and maintenance of long-term partnerships, negotiation management, and team support
Cross-functional collaboration between internal (marketing, product, and tech teams, for example) and external stakeholders to enhance the user experience of the Marketplace
Requirements
At least five years of relevant work experience, ideally in the E-commerce or healthcare industries, in account management, or a similar position.
Proven success in creating and leading effective teams and leadership experience
Strong analytical skills and experience with performance measurements and KPIs
Thorough knowledge of Marketplace and retail business models
Excellent proficiency in written and spoken English and German
Outstanding interpersonal skills and a customer-focused attitude
Practical knowledge of technical interfaces and CRM systems
Advantages
A challenging and multifaceted position in a leading healthcare technology company
A lively and supportive team.
Opportunities for ongoing professional growth
A competitive compensation package and comprehensive benefits
A final few words
We're excited to receive your application!
