About the job
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About Cowlar Design Studio
Cowlar is a venture-funded, Y-combinator start-up delivering world-class engineering solutions in Enterprise software, the Internet of things (IoT), Machine Learning, Robotics, Industry 4.0, and associated fields. Our exceptional team uses engineering best practices and a first-principles approach to solving complex problems and delivering enterprise-scale projects at startup speeds.
With a culture that empowers big ideas and a focus on making our people the best version of themselves through continuous upskilling and enablement, we believe this is a place where exceptional talent comes together to make magic happen across multiple verticals. We are looking for like-minded people who understand our mission and are willing to become part of the journey. Cowlar Design Studio (Pvt) Ltd is a subsidiary of Cowlar Inc. (USA).
Responsibilities:
- Compile and maintain data in Google Sheets through Google Docs and other systems to accurately generate and process fractional billing and invoices for customers based on the work performed.
- Monitor and track fractional billing activities to ensure the timely completion of invoicing cycles.
- Verify the accuracy of billing information, including project details, hourly rates, and incremental work completed.
- Collaborate with project leads, team leads, and relevant departments to obtain necessary documentation and validate billable work.
- Maintain meticulous records of billing activities, including invoice creation, adjustments, and payment receipts
- Analyze billing data to identify trends, anomalies, and discrepancies.
- Prepare regular reports summarising fractional billing activities, revenue generated, and outstanding balances.
- Collaborate with finance and accounting teams to reconcile billing records and resolve any discrepancies or issues.
- Assist in the development and improvement of billing processes to optimize efficiency and accuracy.
- Serve as the primary point of contact for billing inquiries and clarifications for internal and external stakeholders.
- Respond promptly and professionally to customer inquiries, providing detailed explanations and resolutions related to billing matters.
- Stay up-to-date with relevant laws, regulations, and industry standards pertaining to billing practices.
- Maintain confidentiality and handle sensitive customer information in a secure manner.
Requirements:
- B.COM or Engineering (Electrical, Computer, Embedded, Mechatronics) or CS or IT
- Fresh to 0-2 years of relevant experience.
- Proven experience as a Billing Specialist or similar role, preferably in a fractional billing environment.
- Strong knowledge of billing processes, invoicing systems, and financial software.
- Proficient in data analysis, reporting, and reconciliation.
- Exceptional attention to detail and accuracy in numerical data.
- Excellent organizational and time management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with relevant legal and regulatory requirements.
- High level of proficiency in Google Sheets is a must
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a cross-functional team environment.
- Detail-oriented with a focus on quality and continuous improvement.
Other Skills:
- Open and friendly personality.
- Collaborate to achieve team goals.
- Creative and demonstrates flair.
- A flexible and adaptable attitude.
- Commitment to quality and customer satisfaction.
- The motivation to complete activities both individually and as a team.
- Solution-focused, with the ability to prioritize.
- Strong problem-solving and debugging skills.
- Persistent and resilient under pressure, with a good sense of humor.
- Accurate, with high attention to detail.
Job Type: Full-time
Ability to commute/relocate:
- Islamabad: Reliably commute or plan to relocate before starting work (Required)