About the job

Job Title: Assistant Manager Organizational Development

Reporting to: Sr. Manager Organizational Development & Culture

Department: Human Resources

Location: Islamabad

Job Type: Permanent

Job Purpose:

• This position shall be responsible for HR- Organizational Development related interventions those shall be assigned. Supporting the design, development and implementation of Learning & Development Programs for all employees, Leadership development programs, Training & Certification framework, Coaching and Mentoring, Sales and Digital Skills Development Programs, Feedback Mechanism and other related OD tools for the organization. Responsible for Corporate Culture Development & Employee Engagement programs.

Job Responsibilities:

Learning & Development Strategy & Planning

• Management of organizational learning & development activities
• Plan, develop and implement trainings that address organization-wide and unit-specific training and development needs
• Assess and determine the quality and content of training including course design, instruction, program evaluations, training materials and learning reinforcement strategies to enhance the effectiveness of employee performance in achieving goals and objectives of the organization
• Develops learning activities, audio-visual materials, instructor guides and lesson plans
• Assessment of Training Proposals- designed by Internal/External Trainers
• Ensuring Training effectiveness throughout all the learning interventions

Talent Development Programs

• Design, execute and management; Coaching and Mentoring Programs
• Design, execute & manage; employee skill development initiatives like Leadership Development Programs for Leadership team, Sales Force Training and Digital Talent Development programs. (Digital Areas like Internet of Things, Cloud Computing, 5G etc)
• To lead on the development of a staff skills and knowledge database in order to maximize the diverse talents of the organization
• Identifies and incorporates best practices and lessons learned into talent development program plans
• Research & Analysis on Employee Skill & Career Development and Progressions
• Identification of Digital Knowledge Areas. Ensuring Digital-Talent-Pool is developed

Managing Learning & Development Function

• Consult with department/unit leaders on organization design and effectiveness, team, Organization, and business issues, talent development and leadership development
• Partner with training houses to build the relevant soft skill across the organization and evaluate their effectiveness.
• Manage the design and implementation of performance management tools, Techniques, and training across the organization.
• Provide tools, resources, support and training to support employee career development and progression Management of ‘Internal Facilitator/Trainer Program’ Collaborate & work closely with Business partners.
• Support them by suggesting relevant employee capability development- programs for their respective areas

Organizational Corporate Culture

• Designing Corporate Culture Framework
• Devising corporate culture endorsement and improvement programs
• Preparing communication plan for employees to understand corporate culture attributes
• Work on the development of employee motivation and engagement
• Conduct competitive analysis, focus groups and culture surveys
• Run Employee Engagement Survey [design & execution]
• End to End- event management of employee engagement activity pertaining to Corporate Culture

Development of Online Learning Platforms [E-Learning]

• Develop Online Learning platform & programs
• Plan and develop online training courses and use admin tools for online training
• Coordination with vendors and stakeholders
• Prepare budget analysis, feasibility reports and proposals

OKR (Objectives & Key Results)

• Designing the framework for CMPak’ OKRs.
• Plan, develop and execute OKR model across the company
• Be the Subject Matter Expert for all matter related to OKRs and lead the annual and quarterly strategic OKR efforts.
• OKR Quality Control: ensure that Objectives are clear and measurable, and the expected values and metrics are well defined
• Establish consistent and reliable communication with stakeholders (Head of Departments, OKR Champions, Finance department and other stakeholders) in regards to the OKR program, and ensures that feedback is collected and incorporated.
• Consult with department heads on OKR design, evaluation, challenges and its proposed rectifications Conduct bimonthly/ quarterly OKR Workshops/meetings. Preparing the sequence & schedule of workshops where the HODs/DDs define next quarter OKRs

Performance Management System

• Working on Quarterly/Annual Performance Management system in coordination with HR-OD Team. Preparing analysis and coordination with IT for system developments

Other Tasks:

• Work in cross functional teams where data/information is required for HR Process Optimization, Risk Management, and Internal Audit Observations etc.
• Processing employee Educational assistance as per policy.
• Ensure all HR policies are updated and uploaded on intranet systems
• Preparation of HR-OD Dashboard, monthly & quarterly review presentations
• Conducting 360 degree feedback and Employee Engagement Surveys
• Preparation of Internal Communications related to HR-OD
• Preparation of HR- Weekly/Monthly/Quarterly Reports

Eligibility Criteria (Education, Knowledge, Experience and Skills)

Education:

• Minimum: Bachelor’s/ Master’s Degree [preferably Business Administration / HR]
• Preferable: Academic combination relevant to HR or Certification in HR (SHRM,CIPD)

Work Experience:

• At-least 4-6 years of professional experience in HR preferably in Organizational Development, Business Partnering or related roles.

Skills – Job Specific:

• Skills to conduct LNA, design Surveys, design learning dashboards, conduct focus-group sessions, written communications, design HR related frameworks and deliver trainings
• Technology: must know how to use Learning Management Systems-LMS, Performance Management System- PMS, and the Mobile learning apps and tools that integrate with them, as well as how to develop effective training materials with video editing and advanced content authoring tools and software. They also must know how to operate technology that’s used inside a workplace online/classroom setting
• Advance Research Skills: When designing training course materials and assessing employees, skills to identify & use most relevant learning methods. Plans should enhance learning outcomes & trainee engagement

Skills – Generic:

• Pro-active, ability to work under own initiative without direction, the ability to prioritize and organize own workload in an effective and accurate manner. Strategic thinking, possess good interpersonal skills, e.g. tact, sensitivity, ability to listen, to be assertive at times
• Reliable and trustworthy as well as following generic skills: The ability and confidence to communicate effectively both verbally and in writing. Good organizational skills and able to pay attention to detail. The ability to contribute to and work effectively within a team environment
• Competent in the use of Microsoft Office applications especially Word, PowerPoint and Excel. Willing to take on additional tasks as required and learn new skills