Act as the primary technical Architect, deliver advanced technical troubleshooting and problem-solving solutions related to Office 365, Active Directory, Azure & AWS cloud platforms, DNS Servers, On-premise, hybrid and SaaS applications.
Provide in depth support, development, and maintenance for all Microsoft Office 365 areas such as mail configuration, collaboration tools, deployment features, and cloud security.
Support and administer Exchange on-premises, hybrid and Exchange Online, Teams, Teams Phone System and Rooms, Microsoft Defender and Microsoft Endpoint Manager administration.
Maintaining and updating systems, including Azure/AWS/GCP/Office365 infrastructure. Experience with collaboration suite migration from On-prem to Office 365 or GCP to Office or vice versa.
Maintain a highly secure system through proper configuration and system access monitoring using security policies & controls.
In-depth knowledge of Azure/AWS/GCP/Office 365 licensing and maintaining inventory of equipment and software licenses
Migrating on-premises workloads & data to Microsoft Azure.
Act as a subject matter experts and collaborate with escalation managers when additional support is needed.
Required Skills & Experience:
A minimum Bachelors’ Degree in Computer Science or Information Technology is required.
7+ years of experience in the relevant field.
Technical proficiency in and learning attitude toward Microsoft/Office 365, Azure, AWS, GCP, Active Directory, SharePoint, Exchange Server and related technologies.
Experience and proficiency with Microsoft Autopilot, Microsoft Power Automate and PowerShell, data retention, and backup and recovery policies and procedures.
Hands on experience in Active Directory, DNS, Windows Server, LAN/WAN, Firewalls and Azure AD, MDM/MAM, on-prem infrastructures, Web server management include IIS, nginx, Apache, Tomcat.
2+ years of first-hand experience with AWS cloud infrastructure (ECS/EKS, EC2, ELB, ECR, RDS, VPC, ElasticCache/Redis, Lambda, CloudWatch)
2+ years of first-hand experience with Azure cloud infrastructure (VM, App services, storage accounts, databases, virtual networks, log analytics, app gateways etc)
Advanced knowledge of Windows/Linux operating systems.
Knowledge of IP networking, VPN's, DNS, load balancing and firewalling.
Excellent organizational skills with the ability to work collaboratively on multiple projects in a deadline-oriented environment.
Excellent customer service skills
Passion for technology and learning
Ability to communicate and interact effectively, in a professional manner with technical & non-technical staff (both verbal & written)
Ability to quickly adapt to technology and/or application changes and business delivery priorities.
Fundamental Linux Administrator Knowledge.
Microsoft 365 Enterprise Admin certification (MS-110, MS-101)
Microsoft Azure Administrator or Solution Architect expert certification will be plus
